Thousands of small businesses already take orders on WhatsApp and Instagram. OrderWise gives them a clean digital storefront and a live order dashboard — no app to install, no commissions, no chaos.
You started taking orders on WhatsApp because that's where your customers already are. It worked — until the orders grew and things started slipping. These are the moments most owners tell us about. See how many you recognise from your own week.
You scroll up in the chat and spot an order from 2 PM that you never saw — buried under a forward, a birthday photo, and a sticker pack. By the time you reply, the customer has already ordered from someone else.
Three customers ping in five minutes asking for an update. You're in the middle of packing, you don't have a list, so you answer from memory. Sometimes you get it wrong — and that's when trust starts to leak.
End of the day, you sit down to reconcile. Some paid by UPI, some said “kal de dunga”, a few you just can't remember. You know you're under-collecting every month — you just can't tell by how much.
Every morning you retype the same price list to 15 different customers. Prices change, items run out, and half your day goes in answering the same question — before you've even packed your first order.
You're not doing anything wrong. WhatsApp was built for chatting, not for running a shop. OrderWise keeps everything you love about WhatsApp — the share-a-link simplicity, the direct customer relationship — and quietly handles the part that keeps failing you: the chaos of managing orders in a chat window.
Every vendor gets a shareable link like orderwise.in/store/ramas-tiffin. Customers open it in any browser, pick items, add notes in any Indian language, and check out in under 60 seconds. The vendor sees every order in a clean live dashboard — from Pending all the way to Fulfilled.
Everyone wants to use AI in their business — but most owners don't know where to start. OrderWise puts AI exactly where it matters: reading the way your customers already type. No prompts. No setup. Nothing to configure. It runs quietly on every order, and makes sure you never miss an allergy, a timing, or a special request again.
“2 mitti ke diya sets chahiye, har set mein 6 pieces. Hand-painted wale, Diwali se 2 din pehle deliver ho jaaye.”
“1 blouse stitching, soft cotton only. Synthetic fabric mat use karna — skin allergy hai. Saturday tak chahiye.”
“2 plate biryani bhejna, kam mirchi, raita zyada dena. 8 baje tak aa jaaye to badhiya.”
Hindi, Marathi, Tamil, Telugu, Bengali, English — or a sentence that jumps between four of them.
Allergies, fabric sensitivities, fragile items — whatever the customer flags, we highlight it in red on the order card.
“Jaldi”, “8 baje tak”, “tomorrow morning” — all turned into clear ETAs you can plan around.
Nothing to train, configure or prompt. AI is already on for every order from day one.
No dropdowns. No forms. No “please select spice level.” They just type naturally, the way they'd message you on WhatsApp — and their exact preferences reach you, intact.
No more squinting at long messages looking for the important line. A clean order card surfaces exactly what's needed — preferences, timing, warnings — in one glance, so you can fulfil faster and with confidence.
Mobile-first by design — so everything works on your phone, between customers, on whatever connection you have.
Every order moves through simple stages — Pending → Confirmed → Ready → Fulfilled. Auto-refreshes every 30 seconds so new orders never slip through.
Add or edit products by category. Toggle availability, set price, unit (plate/kg/piece/litre) and descriptions.
Claude Haiku turns free-text customer instructions into structured spice, allergy and delivery fields.
Call or WhatsApp a customer about their order in a single tap, straight from the order card.
Today's snapshot, 7-day revenue, top items, busiest hours. Trend charts and CSV export on Growth & Pro.
Closing early? Flip the switch — your store page instantly updates for every customer with the link.
Marketplaces take 20–30% commission and are built for urban scale. OrderWise is the direct-to-customer channel for every small business — food, fashion, handicrafts, flowers, services, anything you already sell in chat.
Home cooks, dabba centres
Daily, recurring customers
Pottery, diyas, handmade gifts
Made-to-order, seasonal peaks
Boutiques, tailors, saree sellers
Custom orders
Cakes, cookies, mithai
Advance orders, pickup
Bouquets, hampers, wedding décor
Occasion-driven
Neighbourhood stores, milk, produce
High-frequency, small basket
If you make or sell a product and take orders on WhatsApp or Instagram, OrderWise is for you — whatever the category, whatever the city, whatever you call your shop.
Vendor shares orderwise.in/store/[slug] over WhatsApp, Instagram or a printed QR.
No app install. Sees the vendor name, welcome message and live catalogue.
Items grouped by category — price, unit, +/− buttons. Sticky cart at the bottom.
Optional note in Hindi, English or any mix. AI parses it into clean fields.
Phone number, optional name/address, pick Cash / UPI / Pay online. Done.
Business name, slug, phone, UPI and catalogue are set up from the admin panel.
Vendor visits /login, enters their registered phone number and lands on their dashboard.
Pending column of your live order board, with customer name, items and AI-parsed notes.
One tap per column. History tab keeps every past order searchable.
Mark any order as paid with one tap — works for COD and UPI verification alike.
Free plan is genuinely useful — vendors can run their whole shop on it. Growth and Pro unlock analytics and scale.
Monthly plans, no auto-renewal. Payments via Razorpay — UPI, cards and net banking all supported.
Sign in with your registered mobile number — no password, no app download. Your live order board, catalogue and reports are one tap away.
Sign in to your dashboardNew vendor? We'll get your store live in about 10 minutes.